Flixmet Privacy Policy

When you create an account on flixmet, we collect your name, date of birth, email address, and mobile number. This information is used to verify your identity and keep your account secure. It is also required for age verification in accordance with applicable laws in Bangladesh. We never sell your personal information to third parties without your consent. All provided information is always stored securely on encrypted servers.

During deposits and withdrawals, we store the necessary information related to your payment method. Transaction records made through popular Bangladeshi payment gateways such as bKash, Nagad, and Rocket are stored in our system. This information is used solely to prevent financial fraud and to meet regulatory requirements. Card numbers or full payment details are not stored directly on our servers. All financial data is processed in accordance with international security standards.

When you use the flixmet website or app, we automatically collect information about your device type, operating system, IP address, and browser. This information is used to improve platform performance and make the user experience more convenient. We use cookies and similar technologies to remember your preferences. Cookie settings can be changed from your browser at any time. However, disabling certain cookies may limit some features of the platform.

Flixmet never sells or rents your personal information to third parties for commercial purposes. However, certain information may be disclosed in response to legal obligations, court orders, or requests from regulatory authorities. Only the necessary information is shared with service provider partners (such as payment processors), and they operate under strict confidentiality agreements. Our partners may not use your information for their own purposes. We place user safety as the highest priority before sharing any information.

As a user in Bangladesh, you have the right to view, correct, and delete your own information. You can update your profile information at any time from your account settings. If you wish to delete all your data, please contact our support team and your request will be processed. The option to opt out of marketing communications is also available in every email. We endeavor to fulfill any privacy-related requests within 30 business days.

We retain your information while your account is active. Even after account closure, certain data may need to be kept for a specified period in accordance with legal obligations. Financial transaction records are typically retained for 5 to 7 years. Once the designated retention period ends, data is securely and permanently deleted. For more information about our retention policy, please contact our support team directly.

Flixmet reserves the right to update this privacy policy when necessary. We will send a notification to your registered email before any significant changes are made. Continued use of the platform after an update will be considered as your acceptance of the new policy. Previous versions will be archived on our site so you can compare the changes. Please take the time to read and understand the policy, and contact us if you have any questions.